Privacy Policy

1. Data Controller

Name: Viktor Kenyeres, Sole Proprietor
Address: 8200 Veszprém, Hungary
Email: kenyeresvizfutes@gmail.com
Phone: +36 30 881 1874
Website: kenyeresmegoldjuk.hu

2. What Data Do We Collect?

We may collect the following personal data on our website:

• Contact forms and quote requests: Name, email address, phone number, subject and description of inquiry
• Cookies and analytics: Anonymous browsing data via Google Analytics 4 (GA4) — page views, session data, device type, geographic region
• Google Ads: Anonymous conversion data to measure advertising performance
• Google Tag Manager: Technical data for website optimization

3. How Do We Use Your Data?

• Communication: Responding to your inquiries and sending quotes
• Service delivery: Coordinating and performing plumbing and heating services
• Website improvement: Enhancing user experience based on analytics data
• Marketing: Measuring Google Ads campaign effectiveness (anonymous, aggregated data only)

4. How Do We Protect Your Data?

We treat your personal data confidentially. Our website uses HTTPS (SSL/TLS) encryption. Data submitted through contact forms is used solely for the purpose of providing the requested service and is stored in secure, password-protected systems. Only the data controller and authorized personnel have access to your data.

5. Do We Share Data with Third Parties?

We do not sell or share your personal data with third parties, except in the following cases:

• Google LLC — We use Google Analytics 4, Google Ads, and Google Tag Manager for website and advertising operations. These services process anonymous, aggregated data. Google's privacy policy: policies.google.com/privacy
• Vercel Inc. — Our web hosting provider, which processes technical data necessary for website operation
• Legal obligations: In response to lawful requests from authorities

6. Cookies

Our website uses the following cookies:

• Essential cookies: Required for basic website functionality (session management)
• Analytics cookies: Google Analytics 4 — anonymous statistics about website usage
• Marketing cookies: Google Ads conversion tracking

You can manage cookie preferences through the cookie banner displayed on your first visit. You may also delete or disable cookies through your browser settings at any time.

7. Your Rights (GDPR)

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access: Request information about what data we process about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Data portability: Request your data in a machine-readable format
• Object: Object to the processing of your data
• Withdraw consent: Withdraw your cookie consent at any time

To exercise your rights, email us at kenyeresvizfutes@gmail.com. We will respond within 30 days.

8. Data Retention

• Contact data: 5 years from service delivery (accounting obligations)
• Analytics data: 14 months (Google Analytics 4 default)
• Cookie data: Maximum 2 years, or until consent is withdrawn

9. Complaints

For data protection concerns, contact us at kenyeresvizfutes@gmail.com, or the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

NAIH
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Phone: +36 1 391 1400
Email: ugyfelszolgalat@naih.hu
Website: www.naih.hu

10. Changes

We reserve the right to modify this privacy policy. Changes will be communicated on our website. The current version is always available at kenyeresmegoldjuk.hu/privacy-policy.

Last updated: March 17, 2026